13 Ways to Avoid Online Shopping Scams

Do you know these best practices for avoiding scams and fraud while shopping online?

If you plan to do holiday shopping online, it's important to know that scammers are getting ready too.

The company IDentity Theft 911 offered these tips to help protect yourself from scams and fraud while shopping online this holiday season, and all year long.

  • Shop on secure sites. Look for “https” in the address bar and a yellow padlock logo to the right of the Web browser address bar. Double-click on the lock to see a digital certificate of the website. Review these certificates on unfamiliar sites.
  • Make sure you are entering correct URLs. Hackers often buy misspelled domains to trick people into entering personal information.
  • Never enter your Social Security number or passwords to e-mail and bank accounts as part of the buying process with online retailers.
  • Use a different password for each online retailer, personal e-mail account and banks account you have. That way, if a hacker cracks one password, he or she won’t have access to others.
  • Read reviews of a site before making any purchases from it. For example, Pricegrabber.com compares prices and users’ comments for retail websites, and Google Product Search, slickdeals.net and dealews.com monitor retailers, site performance, possible issues and deals.
  • Never save personal information on an online retail website. Retailers will offer convenience and better deals, but many customer databases are breached by identity thieves. It’s not worth the risk.
  • Read a website's return and privacy policies before making purchases. If there’s any doubt about fairness, find another site.
  • Be aware of phishing email scams that include website links advertising incredible deals. Don’t click on them. Instead, type the link directly into your browser.
  • Use credit cards, not debit cards. Try to use credit cards with low limits to minimize the damage if a thief takes over the account. Or, use a “one-time” credit card number from a payment processor such as PayPal.
  • Never send payment information via regular e-mail. It’s not secure. Make sure all personal information transactions are done on a secure site.
  • Uncheck boxes advertising "additional offers." These services are sometimes offered for a low initial fee that later increases to a high, recurring charge on your credit card. Also, they’ll give your contact information to spammers.
  • Make sure mobile phones used for shopping are secured. Back them up regularly and enable security features such as power-on passwords and inactivity time locks. Learn how to clear browser caches and, if available, enable data encryption and antivirus applications.
  • As always, install and update antivirus, antimalware and firewall software on your computer. Update its operating system and Internet browser with the latest security patches.
Ruth Stroup November 30, 2012 at 01:30 PM
I'm an experienced online shopper, but the other day I realized I made a mistake when purchasing a marketing program for my business online. First clue should have been that I did not get a receipt, second that I was unable to sign in to receive the offer, third, that I had to go through multiple 'additional offers' pages on my way to the supposed ebook that was being offered. Thank goodness my bank fraud department called me to alert me to the additional charges. In the end, I disputed the charges and had to get a new card.
Pandora November 30, 2012 at 04:01 PM
Thanks for the article. We all need to be more proactive about our personal account security. One thing you failed to mention is taking advantage of the 2FA (2-Factor Authentication). Although it’s been around for a while, more and more sites are starting to offer and promote this option. 2-Factor Authentication to complete a transaction while shopping online wins every day. I feel suspicious when I am not asked to telesign into my account by way of 2FA, it just feels as if they are not offering me enough protection. I know some will claim this make things more complicated, but the slight inconvenience each time you log in is worth the confidence of knowing your info is secure. This should be a prerequisite to any system that wants to promote itself as being secure.


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